Updated Program Functionality Matrix for Optimizing Community Health Programs

This toolkit builds on the original work (“Community Health Worker Assessment and Improvement Matrix (CHW AIM): A Toolkit for Improving CHW Programs and Services”) prepared by Initiatives Inc. and University Research Co., LLC (URC) for review by the United States Agency for International Development (USAID). It was authored by Lauren Crigler, Initiatives Inc. Kathleen Hill, University Research Co., LLC, Rebecca Furth, Initiatives Inc., and Donna Bjerregaard, Initiatives Inc. CHW AIM was originally developed under the USAID Health Care Improvement Project, made possible by the generous support of the American people.

The USAID Health Care Improvement (HCI) Project developed the CHW AIM Toolkit in 2011 to help organizations assess community health program functionality and improve program performance. Built around a core of 15 components, the original CHW AIM toolkit was framed around two key resources: a Program Functionality Matrix to assess the effectiveness of a CHW program’s design and a Service Intervention Matrix to determine how CHW service delivery aligns with program and national guidelines [13]. A Facilitator’s Guide was also included to support utilization of the toolkit by practitioners. As with the original AIM tool, this updated version is intended to capacitate the processes of programmatic design, planning, assessment, and improvement, for stakeholders ranging from local NGOs, to national policymakers and planners, to global stakeholders.

Source: USAID
Year: 2018